Calls

Each attempt of a run: how it went, its transcript and its recording.

Get a call

GET/calls/{callId}

One attempt of a run: how it went, its transcript, and a link to its recording.

Needs the calls scope.

Path

callIdstringrequired

Returns 200

Done.

okbooleanrequired
One oftrue
callCallrequired
Show 17 fields insideHide the fields inside
- idstringrequired
- runIdstring or nullrequired
- attemptinteger or nullrequired
- statusstringrequired
- endReasonstring or nullrequired
- toNumberstring or nullrequired
- languagestringrequired
- languagesHeardlist of stringrequired
- answersmap of string or number or boolean or nullrequired
- outcomestring or nullrequired
- talkSecondsinteger or nullrequired
- isTestbooleanrequired
- createdAtstringrequired
  ISO 8601 time.
- answeredAtstring or nullrequired
  ISO 8601 time.
- endedAtstring or nullrequired
  ISO 8601 time.
- recordingUrlstring or nullrequired
  Plays the recording for 15 minutes; fetch again after.
- transcriptlist of TranscriptLinerequired
  Show 6 fields insideHide the fields inside
  speakerstringrequired
  One ofagentshopper
  languagestringrequired
  textstringrequired
  textEnstring or nullrequired
  In English, when said in another language.
  startMsintegerrequired
  From the start of the call.
  endMsintegerrequired

Request

curl https://app.rowcall.ai/v1/calls/cal_r4t6y8u0i2o4p6a8s0d2 \
  -H "Authorization: Bearer $ROWCALL_API_KEY"

Response

{
  "ok": true,
  "call": {
    "id": "cal_r4t6y8u0i2o4p6a8s0d2",
    "runId": "run_8hq2x2m4q8w1z7p5n6b0",
    "attempt": 1,
    "status": "completed",
    "endReason": "completed",
    "toNumber": "+919812345678",
    "language": "hi-IN",
    "languagesHeard": [
      "hi-IN"
    ],
    "answers": {
      "placed_order": true,
      "address_correct": true
    },
    "outcome": "confirmed",
    "talkSeconds": 68,
    "isTest": false,
    "createdAt": "2026-10-13T09:31:03.000Z",
    "answeredAt": "2026-10-13T09:31:12.000Z",
    "endedAt": "2026-10-13T09:32:20.000Z",
    "recordingUrl": "https://recordings.rowcall.ai/cal_r4t6y8u0i2o4p6a8s0d2.mp3?expires=1760348840&signature=…",
    "transcript": [
      {
        "speaker": "agent",
        "language": "hi-IN",
        "text": "नमस्ते आशा जी, मैं Halden की ओर से RowCall बोल रही हूँ। क्या आपने ऑर्डर 4821 दिया था?",
        "textEn": "Hello Asha, this is RowCall calling for Halden. Did you place order 4821?",
        "startMs": 400,
        "endMs": 5200
      },
      {
        "speaker": "shopper",
        "language": "hi-IN",
        "text": "हाँ, मैंने दिया था।",
        "textEn": "Yes, I did.",
        "startMs": 5900,
        "endMs": 7100
      }
    ]
  }
}