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RowCall gets its events and does its actions through your store’s platform. Glood is our first partner, and Shopify stores connect through it. India’s ecommerce stack comes next, and anything else connects through the API.
Glood is RowCall’s first partner. It sends the order and checkout events that start calls, and performs the actions a call asks for: confirm an order, change an address, send a payment link. You switch flows on; there’s nothing to build.
Running on Shopify? Install Glood and your Shopify orders, checkouts and customers reach RowCall through it. Verification, checkout help and recovery work with the store you already have.
Supported platforms
Where orders, carts and customers live: the source of the events that start calls. Shopify works today through Glood; every other platform can connect through the API now, and gets a ready-made connector as we add them.
Through GloodShopify
Orders, checkouts, customers
WooCommerce
Orders and checkouts
Magento (Adobe Commerce)
Orders and checkouts
BigCommerce
Orders and checkouts
Wix
Orders and checkouts
Squarespace
Orders and checkouts
Ecwid
Orders and checkouts
PrestaShop
Orders and checkouts
OpenCart
Orders and checkouts
Shopware
Orders and checkouts
Salesforce Commerce Cloud
Orders and checkouts
commercetools
Orders and checkouts
Zoho Commerce
Orders and checkouts
Dukaan
Orders and checkouts
Instamojo
Orders and payments
StoreHippo
Orders and checkouts
Custom storefronts
Any event your systems send
India’s ecommerce stack
Failed delivery attempts start rescue calls; delivery slots get booked through your courier.
Shiprocket
Failed attempts (NDR), reattempts
Delhivery
Failed attempts, delivery slots
Blue Dart
Failed attempts
Xpressbees
Failed attempts
India’s ecommerce stack
Failed payments start checkout help; payment links close the sale during the call.
Razorpay
Payment failures, payment links
Cashfree Payments
Payment failures, payment links
PayU
Payment failures, payment links
GoKwik
Checkout and COD risk signals
Shopflo
Checkout events
India’s ecommerce stack
Handovers and follow-ups become tickets with the recording and transcript attached, so your team starts with context.
Freshdesk
Tickets for handovers and follow-ups
Zoho Desk
Tickets for handovers and follow-ups
Kapture CX
Tickets for handovers and follow-ups
Gorgias
Tickets for handovers and follow-ups
Zendesk
Tickets for handovers and follow-ups
India’s ecommerce stack
Answers and outcomes become customer attributes and segments; opt-outs reach every channel.
WebEngage
Call outcomes as events, opt-out sync
MoEngage
Call outcomes as events, opt-out sync
CleverTap
Call outcomes as events, opt-out sync
Netcore
Call outcomes as events, opt-out sync
Klaviyo
Call outcomes as profile properties
India’s ecommerce stack
Confirmed and changed orders update before they’re packed.
Unicommerce
Order holds, confirmations, address changes
EasyEcom
Order holds, confirmations, address changes
India’s ecommerce stack
Where payment links and confirmations land after the call.
WhatsApp Business Platform
Payment links and confirmations
SMS (DLT-registered)
Payment links and confirmations
What the labels mean
Product names are trademarks of their owners and are listed to show what RowCall works with, not a partnership. Need one that isn’t here? Tell us.
Build your own
RowCall never acts on its own. When a call needs something done, RowCall checks the request against the flow and the shopper’s spoken confirmation, and your systems check it against their own data before doing it.
For developers and platforms
One request starts a call with the order’s details. Answers, actions and the outcome come back as signed webhooks, so your systems stay the source of truth.
One request starts a call with the order’s details and the shopper’s consent.
Call progress, each answer as it’s captured, actions taken, opt-outs and the outcome.
Let a call confirm an order or send a payment link in your systems, after the shopper agrees.
Offer RowCall flows to your merchants with one partner account.
Open by invitation
Join the waitlist and we’ll invite you to try the agent with free test calls. No card needed.
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