Now inviting stores. Join the waitlist to hear the agent call you.
Join the waitlistUse cases
Each one starts from an event in your store, says it’s automated, asks a fixed set of questions in the shopper’s language, and returns typed answers your store can act on.
Address changed, order confirmed
For operations teams
Before a high-value or cash-on-delivery order ships, RowCall confirms it’s the shopper’s, checks the address and that someone can receive it.
Payment link sent by SMS
For customer experience teams
When a payment fails or a shopper taps “call me”, RowCall calls within the minute and sends a fresh, secure payment link while they’re still on the page.
Arrives Thursday. Link sent
For customer experience teams
RowCall calls shoppers who opted in when a high-value checkout stalls, learns what stopped them, and helps them finish: a link, an answer or a person.
Slot booked: Sat 10–12
For operations teams
For big items that need someone home, RowCall books a delivery or installation slot and checks access: lift, stairs, parking, who will receive it.
Rescheduled with a backup receiver
For operations teams
When the courier marks a failed attempt, RowCall calls within hours to reschedule, fix the address or name someone else to receive it.
Exchange for size 9 booked
For founders
When a return is requested, RowCall asks the reason and offers what you allow first: an exchange, a fix or help setting it up.
Open by invitation
Join the waitlist and we’ll invite you to try the agent with free test calls. No card needed.
Join the waitlist
