One stack, owned end to end
Phone numbers, voices, transcription, recordings and flows are all run by Loopclub. One company answers for the whole call.
About
We build the calls that save expensive orders.
RowCall is built, owned and operated by Loopclub Internet Private Limited, New Delhi, India.
- Company
- Loopclub Internet Private Limited
- Based in
- New Delhi, India
- Product
- RowCall, open by invitation
- Focus
- High-value ecommerce, India first
- Registered office
- WeWork Eldeco Centre, Block A, Shivalik Colony, Malviya Nagar, New Delhi, Delhi 110017, India
- CIN
- U72900DL2021PTC376254
Why RowCall exists
The moments that cost a store money are short.
A checkout stalls, a payment fails, a cash-on-delivery order waits to ship, a parcel misses its delivery. Each one has a window measured in minutes or hours. Email gets read too late. Call teams are expensive and leave notes nobody can count.
Ecommerce first
We start with six ready-made flows for the moments that matter most to stores that sell expensive things.
Honest by design
Every call says it’s automated, asks only your questions, and never takes payment details. Read our trust principles.
Who it’s for
Built for the people who answer for every order.
The ones who chase unconfirmed orders, failed payments and missed deliveries by hand today. RowCall makes those calls for them, and hands back answers they can act on.
Operations lead
Confirms cash-on-delivery and high-value orders before dispatch, and books delivery slots without a call centre.
Order verification →
Head of customer experience
Rescues failed payments within the minute, and hands the call to a person when a shopper asks for one.
Live checkout help →
Founder of a D2C brand
Wins back carts that stalled at checkout and saves returns with an exchange, in each shopper’s language.
Checkout recovery →
Platform engineer
Starts a call from any store event with one API request; every answer comes back as a signed webhook.
Integrations and API →Open by invitation
Hear it call you.
Join the waitlist and we’ll invite you to try the agent with free test calls. No card needed.
- Join the waitlist and we'll send your invite.
- Hear the agent in your browser or on your own phone, in Hindi or English.
- Go live once we've verified your business and you've topped up. Calls are charged per second.
Join the waitlist