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Integrations · PrestaShop

Order calls for PrestaShop stores, through RowCall’s API.

PrestaShop logo
Connector planned

A direct PrestaShop connector is planned. Today you connect PrestaShop through RowCall’s API: send its events, start calls, get answers back by signed webhook. Read the API docs

An ecommerce operations leadA head of customer experienceThe founder of a D2C brandA platform engineerBuilt for operations, customer experience, founders and developers

RowCall calls your PrestaShop shoppers when an order needs it: to verify a cash-on-delivery order or confirm an address, in Hindi, English, Gujarati, Marathi or Tamil, with every call on record.

PrestaShop with RowCall

Through the API today, a connector when it ships.

What PrestaShop brings

Orders and checkouts. Where orders, carts and customers live: the source of the events that start calls.

Through the API today

Your system sends RowCall PrestaShop’s order details with one API request. RowCall makes the call, and the answers come back to your system by signed webhook.

When the connector ships

PrestaShop’s events reach RowCall without code on your side. It isn’t built yet; the API works today.

One call, start to finish

One COD order from PrestaShop, checked before it ships.

The moment that starts the call, what the shopper hears, what happens, and what comes back to you.

Sample data

  1. 1 · The moment

    A ₹4,000 cash-on-delivery order arrives in PrestaShop

    • Order #4821 · Bluetooth speaker
    • ₹4,000 · cash on delivery
    • New address: Sector 62, Noida
    • Your system sends RowCall the order
  2. 2 · The call

    In Hindi, shown in English

    • RowCall: Hi Rohan, this is Halden’s automated assistant, calling about your order 4821. This call is recorded.
    • RowCall: You ordered a Bluetooth speaker for ₹4,000, cash on delivery. Is this order yours?
    • Shopper: Yes, it’s mine.
    • RowCall: Should it go to Sector 62, Noida? Is there a landmark?
    • Shopper: Yes, near the metro station.
  3. 3 · What happens

    Order confirmed

    Your system marks it verified, ready to dispatch.

  4. 4 · What comes back

    Placed by you
    yes
    Address correct
    yes
    Landmark
    near the metro station

    Sent to your system by signed webhook, with the recording and transcript

    Verified

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5 · Hear a call like this in your browser, before any shopper is called.

Watch a call

Watch a COD verification call, start to finish.

Sample data throughout. Press play when you’re ready; turn the sound on to hear it.

Order verification. English. A cash-on-delivery sofa, checked hours before it ships.
An ecommerce operations lead

For operations teams

Confirms cash-on-delivery and high-value orders before dispatch, and books delivery slots without a call centre.

Read the call
  1. RowCall: Hi, this is an automated assistant calling for Marlow Living about your sofa order. Did you place it?
  2. Shopper: Yes, that's mine.
  3. RowCall: Thanks. It goes to 14 Lake View Road. Is that right, and is there a landmark?
  4. Shopper: Yes, near City Mall gate 2. Someone's home after 6.
  5. RowCall: Noted. It's confirmed for delivery after 6 pm. You can pay in cash when it arrives.

Sample data

Connect

Connect PrestaShop in four steps.

Every step works through RowCall’s API today. The developer docs walk through each one.

  1. 1Make an API key in Developers → API keys, with the runs scope.
  2. 2Send PrestaShop’s order details to RowCall’s API: one request starts a call with the order’s details.
  3. 3Choose a flow, such as Order verification, and add a webhook in Developers → Webhooks for the answers.
  4. 4Hear a free test call in your browser, then go live once your business is verified and you’ve topped up.

Want the direct PrestaShop connector? We’ll tell you when it ships. Until then, the API works today.

Tell me when the PrestaShop connector ships

Questions

Does RowCall work with PrestaShop today?

Yes, through RowCall’s API. A direct PrestaShop connector is planned and isn’t built yet. Today your system sends PrestaShop’s order details to RowCall’s API to start a call, and RowCall sends the answers back by signed webhook.

How is RowCall priced?

₹3.00 a minute plus GST, telephony included, charged per second with a 30-second minimum, from prepaid credit. Unanswered calls and test calls are free.

Which languages do the calls use?

Hindi, English, Gujarati, Marathi and Tamil. Within a call, RowCall switches to any language you allow when the shopper does.

Can I hear a call before I pay?

Yes. Test calls are free and run in your browser, in Hindi, English, Gujarati, Marathi or Tamil. Live calls start once we’ve verified your business and you’ve topped up.

See every integration.

PrestaShop is a trademark of its owner, used only to say what RowCall works with. RowCall is not affiliated with PrestaShop. Contact us

Why trust a new product

New to market. Built on parts you already trust.

RowCall speaks for your brand, so judge it by what it runs on and the rules it keeps: leading voice AI, licensed carriers, and your shoppers’ call records stored in India.

  • Anthropic Claude
  • ElevenLabs
  • Sarvam AI
  • Plivo
  • Pipecat
  • DigitalOcean Bengaluru
  • Cloudflare
  • Razorpay

Natural voices and language models that follow your flow, word for word.

  • Voices made for India

    Sarvam’s Indian-language voices and ElevenLabs’ natural English, chosen for each flow.

  • Speaks the shopper’s language

    Hindi, English, Gujarati, Marathi and Tamil today; it follows a switch mid-call.

  • Leading language models

    Anthropic’s Claude by default, so it understands the shopper and keeps to your script.

  • Real-time conversation

    Speech streams both ways, so replies come at the natural pace of a phone call.

Open by invitation

Hear a call.

Join the waitlist and we’ll invite you to try free test calls in your browser. No card needed.

  1. Join the waitlist and we'll send your invite.
  2. Hear a call in your browser, in Hindi, English, Gujarati, Marathi or Tamil.
  3. Go live once we've verified your business and you've topped up. Calls are charged per second.

Join the waitlist

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