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ClickPost alternative

An alternative to ClickPost for order calls.

An ecommerce operations leadA head of customer experienceThe founder of a D2C brandA platform engineerBuilt for operations, customer experience, founders and developers

For teams evaluating ClickPost for NDR and failed delivery calls. Here are RowCall and ClickPost side by side on what each publishes, with a source for every fact about ClickPost. Then hear a RowCall call in your browser before you decide.

Side by side

RowCall and ClickPost, side by side.

What each publishes about the calls, languages, integrations, price, how to start and compliance. Where ClickPost’s sources don’t say, the table says “Not stated”.

Checked 21 October 2026. Each fact about ClickPost links to its source.

RowCall and ClickPost, side by side
QuestionRowCallClickPost
The six order callsRowCallAll six, ready to use: COD verification, payment help, checkout recovery, delivery or installation slots, failed delivery (NDR) and return save. Read more: RowCall, The six order callsClickPost
  • NDR calls by its AI voice agent, Parth, rescheduling failed deliveries; also delivery updates on readjusted time slots and feedback surveys. Its menu lists COD order confirmations under Parth. as stated on their site
Indian languagesRowCall5: Hindi, English, Gujarati, Marathi and Tamil, switching when the shopper does. Read more: RowCall, Indian languagesClickPost
ShopifyRowCallDirect, through an app the store makes in Shopify’s Dev Dashboard, or through Glood, the intelligent AI agent. No App Store listing. Shopify events don’t start calls on their own: calls start from the dashboard or the API. Read more: RowCall, ShopifyClickPost
Other integrationsRowCallGlood, and RowCall’s API for any other store. Answers return by signed webhook or the API. Read more: RowCall, Other integrationsClickPost
  • 700+ carriers across 30+ countries; two-way order and inventory sync, with WMS and OMS logos such as Increff and Vinculum. as stated on their site
Pricing as publishedRowCall₹3.00 a minute plus GST, telephony included, charged per second with a 30-second minimum. Unanswered and test calls are free. Read more: RowCall, Pricing as publishedClickPost

Not stated

How to startRowCallFree test calls in your browser. Live calls after business verification and a prepaid top-up. Read more: RowCall, How to startClickPost
India compliance statedRowCallTransactional and service calls only, each under its TRAI call type. Opt-outs and calling windows honoured. Call data stored in India; speech and AI providers may process it abroad. Read more: RowCall, India compliance statedClickPost
Disclosure and recordingRowCallEvery call opens by saying it’s automated and recorded, and keeps its recording and transcript. Read more: RowCall, Disclosure and recordingClickPost

Not stated

Where RowCall differs

How RowCall differs from ClickPost.

Drawn from the table above, which also shows where ClickPost lists something RowCall doesn’t.

All six order calls, ready to use

RowCall ships ready flows for COD verification, payment help, checkout recovery, delivery or installation slots, failed delivery (NDR) and return save. ClickPost’s Parth lists NDR calls, COD order confirmations and delivery-slot updates.

Made for order calls

Each RowCall ready flow calls about one order, with its details from your connected store or your API request, and returns typed answers by signed webhook. ClickPost connects to carriers, WMS and OMS, which RowCall doesn’t yet.

Hear a call before you talk to anyone

RowCall’s test calls are free and run in your browser, with no card needed. Live calls follow business verification and a prepaid top-up. ClickPost starts with a demo; no free plan or trial is published.

One call, start to finish

What an NDR call sounds like on RowCall.

The moment that starts the call, what the shopper hears, what happens, and what comes back to you.

Sample data

  1. 1 · The moment

    The courier marks a failed attempt

    • Order #6112 · washing machine
    • Courier status: Not delivered
    • Reason: nobody home
  2. 2 · The call

    In Tamil, shown in English

    • RowCall: Hi Karthik, this is Halden’s automated assistant, calling about today’s missed delivery. This call is recorded.
    • RowCall: We couldn’t deliver your washing machine today. Can we try tomorrow, 2 to 5 pm?
    • Shopper: Yes. My neighbour in 3B can take it if I’m out.
    • RowCall: Thank you. I’ve noted your neighbour in flat 3B.
  3. 3 · What happens

    New slot booked

    Tomorrow, 2–5 pm, with a backup receiver for the courier.

  4. 4 · What comes back

    New slot
    tomorrow, 2–5 pm
    Address correct
    yes
    Someone else can receive
    neighbour, flat 3B

    On order #6112, with the recording and transcript

    Rescheduled

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5 · Hear a call like this in your browser, before any shopper is called.

Watch a call

See how a RowCall call works, in 25 seconds.

Sample data throughout. Press play when you’re ready; turn the sound on to hear it.

RowCall in 25 seconds. A failed payment, a call in the shopper’s language and the answers it brings back.
An ecommerce operations lead

For operations teams

Confirms cash-on-delivery and high-value orders before dispatch, and books delivery slots without a call centre.

Switching

Switching from ClickPost.

Three steps from your store to a live call. Run both side by side while you compare, if you like.

  1. 1

    Connect your store

    Shopify connects directly through your own Dev Dashboard app. Stores on Glood connect through Glood, and any other store through the API.

    ShopifyGloodAPI

  2. 2

    Hear a free test call

    Pick a ready flow, change its wording, and hear the whole call in your browser before any shopper does.

    Simulate a call

  3. 3

    Top up and go live

    Verify your business, add prepaid credit, and publish the flow. Calls are charged per second.

    Pricing and billing

Questions

Is RowCall a ClickPost alternative?

RowCall is the voice channel for commerce: automated calls to shoppers about their orders, in their language, with every call on record. If you’re evaluating ClickPost for NDR and failed delivery calls, RowCall makes that call as one of six ready flows. The table above shows what each publishes.

How is RowCall priced?

₹3.00 a minute plus GST, telephony included, charged per second with a 30-second minimum, from prepaid credit. Unanswered calls and test calls are free.

Does RowCall work with Shopify?

Yes. Your store connects directly through an app you make in Shopify’s Dev Dashboard, or through Glood; any other store uses the API. RowCall isn’t on the Shopify App Store. Calls start from RowCall or an API request, and answers return by signed webhook.

Can I hear a call before I pay?

Yes. Test calls are free and run in your browser, in Hindi, English, Gujarati, Marathi or Tamil. Live calls start once we’ve verified your business and you’ve topped up.

Choosing between providers? Read the buyer’s checklist.

ClickPost is a trademark of its owner. RowCall is not affiliated with ClickPost. Details are from public sources checked on 21 October 2026; tell us if something has changed. Contact us

Why trust a new product

New to market. Built on parts you already trust.

RowCall speaks for your brand, so judge it by what it runs on and the rules it keeps: leading voice AI, licensed carriers, and your shoppers’ call records stored in India.

  • Anthropic Claude
  • ElevenLabs
  • Sarvam AI
  • Plivo
  • Pipecat
  • DigitalOcean Bengaluru
  • Cloudflare
  • Razorpay

Natural voices and language models that follow your flow, word for word.

  • Voices made for India

    Sarvam’s Indian-language voices and ElevenLabs’ natural English, chosen for each flow.

  • Speaks the shopper’s language

    Hindi, English, Gujarati, Marathi and Tamil today; it follows a switch mid-call.

  • Leading language models

    Anthropic’s Claude by default, so it understands the shopper and keeps to your script.

  • Real-time conversation

    Speech streams both ways, so replies come at the natural pace of a phone call.

Open by invitation

Hear a call.

Join the waitlist and we’ll invite you to try free test calls in your browser. No card needed.

  1. Join the waitlist and we'll send your invite.
  2. Hear a call in your browser, in Hindi, English, Gujarati, Marathi or Tamil.
  3. Go live once we've verified your business and you've topped up. Calls are charged per second.

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