Hillteck alternative
An alternative to Hillteck for order calls.
Built for operations, customer experience, founders and developersFor teams evaluating Hillteck for COD verification calls. Here are RowCall and Hillteck side by side on what each publishes, with a source for every fact about Hillteck. Then hear a RowCall call in your browser before you decide.
Side by side
RowCall and Hillteck, side by side.
What each publishes about the calls, languages, integrations, price, how to start and compliance. Where Hillteck’s sources don’t say, the table says “Not stated”.
Checked 21 October 2026. Each fact about Hillteck links to its source.
| Question | RowCall | Hillteck |
|---|---|---|
| The six order calls | RowCallAll six, ready to use: COD verification, payment help, checkout recovery, delivery or installation slots, failed delivery (NDR) and return save. Read more: RowCall, The six order calls | Hillteck
|
| Indian languages | RowCall5: Hindi, English, Gujarati, Marathi and Tamil, switching when the shopper does. Read more: RowCall, Indian languages | Hillteck
|
| Shopify | RowCallDirect, through an app the store makes in Shopify’s Dev Dashboard, or through Glood, the intelligent AI agent. No App Store listing. Shopify events don’t start calls on their own: calls start from the dashboard or the API. Read more: RowCall, Shopify | Hillteck
|
| Other integrations | RowCallGlood, and RowCall’s API for any other store. Answers return by signed webhook or the API. Read more: RowCall, Other integrations | Hillteck
|
| Pricing as published | RowCall₹3.00 a minute plus GST, telephony included, charged per second with a 30-second minimum. Unanswered and test calls are free. Read more: RowCall, Pricing as published | Hillteck
|
| How to start | RowCallFree test calls in your browser. Live calls after business verification and a prepaid top-up. Read more: RowCall, How to start | Hillteck
|
| India compliance stated | RowCallTransactional and service calls only, each under its TRAI call type. Opt-outs and calling windows honoured. Call data stored in India; speech and AI providers may process it abroad. Read more: RowCall, India compliance stated | Hillteck
|
| Disclosure and recording | RowCallEvery call opens by saying it’s automated and recorded, and keeps its recording and transcript. Read more: RowCall, Disclosure and recording | Hillteck Not stated |
Where RowCall differs
How RowCall differs from Hillteck.
Drawn from the table above, which also shows where Hillteck lists something RowCall doesn’t.
All six order calls, ready to use
RowCall ships ready flows for COD verification, payment help, checkout recovery, delivery or installation slots, failed delivery (NDR) and return save. Hillteck lists COD verification calls, with address correction, COD-to-prepaid and cart recovery on WhatsApp.
One rate, charged per second
RowCall charges ₹3.00 a minute plus GST, telephony included, per second with a 30-second minimum. Unanswered and test calls are free. Hillteck bills usage through Shopify, with its per-call rates inside the app or on request.
Disclosure and a record on every call
Every RowCall call says it’s automated, and is recorded and transcribed. Opt-outs and calling windows are honoured, and call data is stored in India. Hillteck’s disclosure and recording terms aren’t stated in the sources we checked.
One call, start to finish
What a COD verification call sounds like on RowCall.
The moment that starts the call, what the shopper hears, what happens, and what comes back to you.
Sample data
1 · The moment
A ₹4,000 cash-on-delivery order to a new address
- Order #4821 · Bluetooth speaker
- ₹4,000 · cash on delivery
- New address: Sector 62, Noida
2 · The call
In Hindi, shown in English
- RowCall: Hi Rohan, this is Halden’s automated assistant, calling about your order 4821. This call is recorded.
- RowCall: You ordered a Bluetooth speaker for ₹4,000, cash on delivery. Is this order yours?
- Shopper: Yes, it’s mine.
- RowCall: Should it go to Sector 62, Noida? Is there a landmark?
- Shopper: Yes, near the metro station.
3 · What happens
Order confirmed
Marked verified in your store, ready to dispatch.
4 · What comes back
- Placed by you
- yes
- Address correct
- yes
- Landmark
- near the metro station
On order #4821, with the recording and transcript
Verified
5 · Hear a call like this in your browser, before any shopper is called.
Watch a call
Watch a COD verification call, start to finish.
Sample data throughout. Press play when you’re ready; turn the sound on to hear it.
For operations teams
Confirms cash-on-delivery and high-value orders before dispatch, and books delivery slots without a call centre.
Read the call
- RowCall: Hi, this is an automated assistant calling for Marlow Living about your sofa order. Did you place it?
- Shopper: Yes, that's mine.
- RowCall: Thanks. It goes to 14 Lake View Road. Is that right, and is there a landmark?
- Shopper: Yes, near City Mall gate 2. Someone's home after 6.
- RowCall: Noted. It's confirmed for delivery after 6 pm. You can pay in cash when it arrives.
Sample data
Switching
Switching from Hillteck.
Three steps from your store to a live call. Run both side by side while you compare, if you like.
- 2
Hear a free test call
Pick a ready flow, change its wording, and hear the whole call in your browser before any shopper does.
- 3
Top up and go live
Verify your business, add prepaid credit, and publish the flow. Calls are charged per second.
Questions
Is RowCall a Hillteck alternative?
RowCall is the voice channel for commerce: automated calls to shoppers about their orders, in their language, with every call on record. If you’re evaluating Hillteck for COD verification calls, RowCall makes that call as one of six ready flows. The table above shows what each publishes.
How is RowCall priced?
₹3.00 a minute plus GST, telephony included, charged per second with a 30-second minimum, from prepaid credit. Unanswered calls and test calls are free.
Does RowCall work with Shopify?
Yes. Your store connects directly through an app you make in Shopify’s Dev Dashboard, or through Glood; any other store uses the API. RowCall isn’t on the Shopify App Store. Calls start from RowCall or an API request, and answers return by signed webhook.
Can I hear a call before I pay?
Yes. Test calls are free and run in your browser, in Hindi, English, Gujarati, Marathi or Tamil. Live calls start once we’ve verified your business and you’ve topped up.
Choosing between providers? Read the buyer’s checklist.
Hillteck is a trademark of its owner. RowCall is not affiliated with Hillteck. Details are from public sources checked on 21 October 2026; tell us if something has changed. Contact us
Why trust a new product
New to market. Built on parts you already trust.
RowCall speaks for your brand, so judge it by what it runs on and the rules it keeps: leading voice AI, licensed carriers, and your shoppers’ call records stored in India.
- Anthropic Claude
- ElevenLabs
- Sarvam AI
- Plivo
- Pipecat
- DigitalOcean Bengaluru
- Cloudflare
- Razorpay
Natural voices and language models that follow your flow, word for word.
Voices made for India
Sarvam’s Indian-language voices and ElevenLabs’ natural English, chosen for each flow.
Speaks the shopper’s language
Hindi, English, Gujarati, Marathi and Tamil today; it follows a switch mid-call.
Leading language models
Anthropic’s Claude by default, so it understands the shopper and keeps to your script.
Real-time conversation
Speech streams both ways, so replies come at the natural pace of a phone call.
Open by invitation
Hear a call.
Join the waitlist and we’ll invite you to try free test calls in your browser. No card needed.
- Join the waitlist and we'll send your invite.
- Hear a call in your browser, in Hindi, English, Gujarati, Marathi or Tamil.
- Go live once we've verified your business and you've topped up. Calls are charged per second.
Join the waitlist